Architecture / June 13, 2018 / Oriane
A project may be completed on time and within budget, but unless it achieves the specified quality or performance criteria it will be considered to be a disappointment or even an outright failure. High profile building failures such as Priory Hall only serve to strengthen the public concern expressed in the Egan Reports findings that 30% of buildings fail to meet the expectations of their owners. Such failures may be prohibitively expensive to rectify, dangerous and can ruin reputations overnight.
The notion of quality is multidimensional and includes aspects which may be appraised subjectively. The Latham Report identified a number of quality aspects which clients may seek in a satisfactory construction project: pleasing to look at; free from defects on completion; fit for the purpose; supported by worthwhile guarantees; satisfactory durability and customer delight. Several of these aspects are inherent in the design of the project, while others relate to how successfully the contractor constructs that design on site. The designers will aim to produce an effective and attractive spatial and structural solution to the clients brief. This should provide sufficient, well planned accommodation, using appropriate materials, components, equipment, fittings and furnishings to enable the building to perform effectively and efficiently. Ideally it should generate a sense of delight amongst it users and the public at large.