Architecture / June 14, 2018 / Oriane.
The notion of quality is multidimensional and includes aspects which may be appraised subjectively. The Latham Report identified a number of quality aspects which clients may seek in a satisfactory construction project: pleasing to look at; free from defects on completion; fit for the purpose; supported by worthwhile guarantees; satisfactory durability and customer delight. Several of these aspects are inherent in the design of the project, while others relate to how successfully the contractor constructs that design on site. The designers will aim to produce an effective and attractive spatial and structural solution to the clients brief. This should provide sufficient, well planned accommodation, using appropriate materials, components, equipment, fittings and furnishings to enable the building to perform effectively and efficiently. Ideally it should generate a sense of delight amongst it users and the public at large.
A project may be completed on time and within budget, but unless it achieves the specified quality or performance criteria it will be considered to be a disappointment or even an outright failure. High profile building failures such as Priory Hall only serve to strengthen the public concern expressed in the Egan Reports findings that 30% of buildings fail to meet the expectations of their owners. Such failures may be prohibitively expensive to rectify, dangerous and can ruin reputations overnight.
Many people will choose a new home because they want to be as maintenance-free as they can. They do not want the headache or hassle of failing systems. But when you choose lesser-quality finishes in appliances, tile, flooring, roofing and windows to achieve size, these items, too, will fail sooner than a higher quality item.
The issue of the cost of construction work is one that is rarely far from the minds of construction clients, design teams, constructors and, of course, quantity surveyors. The cost of constructing a building project is a primary concern for the vast majority of construction clients. Indeed one of the most common initial questions a client has is. What is it going to cost me? often followed closely by. can we do it any cheaper? Providing answers to such questions is a key objective of quantity surveyors, whose task it is to predict the likely cost of building work and to manage the evolving project design to ensure that the clients approved budget is not exceeded. This is a challenging task, which frequently involves one-off, unique, purpose made buildings, and the QS typically operates within a design team brought together specifically for that particular project.